Andrei Anca, author of Lead From Any Seat: 10 Ways to Get More Involved in Your Job, Make a Lasting Impact, and Advance Your Career Fast
Bill Ringle and Andrei Anca discuss how to think more effectively about managing work, improving processes, and contributing to the success of your career, department, and business for small business leaders and managers.
>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations.
Interview Insights
Top 3 Takeaways from this Interview
- Leaders should encourage employees to ask questions.
- Processes should be made to be easily understood.
- Instead of blaming people or circumstances when we fail, we should take accountability, work harder, improve, and succeed.
Read the Show Notes from this Episode
- An important person growing up for Andrei is his godfather, Peter, from Romania. [01:13]
- When first coming to America, Andrei remembers his godfather and the way he values the people he is working with. [03:27]
- What is a project, what people think of them, and how they should be treated. [06:33]
- How to communicate, delegate, and ask people to treat as task as a project. [08:42]
- The essential of creating a process flow. [10:40]
- Train employees to have the right tools and give them opportunities to develop. [12:15]
- The meaning of process and gave ideas on how to structure it. [14:02]
- Andrei talks about project CHARA. [16:53]
- My Quest for the Best lightning round begins [22:56]
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Expert Bio
Andrei Anca is a change management expert based in Boston, Massachusetts, and the author of Lead from Any Seat: 10 Ways to Get More Involved in Your Job, Make a Lasting Impact, and Advance Your Career. He has been helping organizations across many industries—including retail, banking, automotive, and manufacturing— achieve excellence through process improvement for over a decade.
As a Certified Lean Six Sigma Black Belt, Andrei led countless process improvement projects and he trained and mentored employees from all levels on applying continuous improvement tools. He came to realize that the key to successful continuous improvement is the participation of the entire workforce. He strongly believes that the frontline employees who perform the actual work are the ones who know the business best and have invaluable improvement ideas.
He created Lead from Any Seat with the purpose of motivating employees to stop complaining about things that are broken and start initiating change in a structured manner using proven continuous improvement tools.
Andrei takes pride in motivating people to take initiative and to adopt a continuous improvement mentality. He currently works as a Director of Claims Operations at Agero, one of the largest US white-label roadside assistance, accident management, and digital dispatch solutions companies.
Contact Info for Andrei Anca
Resources Mentioned During the Interview
Below are key people, places, books, quotes, websites and other resources that we discussed so you can explore further.
